The mission of Tel-Aide is to provide a free, confidential, anonymous listening service in English and French, 24 hours a day, seven days a week, to anyone in the Greater Montreal area who is in distress or in crisis or who is contemplating suicide.
A registered charitable organization that relies on the work of community volunteers, Tel-Aide is always striving to improve its services to users. During recent years, we have seen that more and more problems of mental distress, violence, and suicide are, unfortunately, being added to those of solitude, poverty, and despair. In light of this social burden, our work "upstream" of the problem of suicide plays an important preventive role.
We are aware both of the importance and modesty of our mission, care about the quality of our service, and are proud of our contribution to the quality of life in our community.