Quotes from our volunteers


”First, and above all, listening has allowed me to make contact with all the richness of the human soul.”


”So-called active listening teaches us to really listen to the speaker, to better understand what he or she has to say, to piece together the story, and to go beyond, to reach the suffering beneath.”


”To be there, just there, at the exact moment when someone needs to express to another person that which seems too heavy to bear alone.”


”Listening shows me the value of giving of myself, in humility and with a vast openness towards others.”


”Although I’ve had difficult periods in my own life, when I do my shift at Tel-Aide my problems become insignificant, and I can put in perspective the reasons for my own insecurities.”